Privacy Policy  Below  -  Please contact the office for a copy of our latest terms and conditions

Harjo Ltd Privacy Notice

Who We Are

Harjo Ltd (‘we’ or ‘us’ or ‘our’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

Harjo Ltd’s registered office is at 35 Star Lane Ind Est, Great Wakering, Essex. SS3 0PJ and we are a company registered in England and Wales under company number 03071895. We are registered on the Information Commissioner's Office Register; registration number ZA418176, and act as the [data controller/data processor] when processing your data. Our designated Data Protection Officer/Appointed Person is M Ellis, who can be contacted at 35 Star Lane Ind Est, Gt. Wakering, Essex. SS3 0PJ. Tel 01702 216644

Information That We Collect

Harjo Ltd processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice. 

The personal data that we may collect from is: -

• Name
• Home Address
• Business Address
• Personal Email
• Business Email
• Home Telephone Number
• Business Telephone Number
• Mobile Telephone Number

We collect information in the below ways: -

Online enquiry form, in person, by phone, by email, by letter

How We Use Your Personal Data (Legal Basis for Processing)

Harjo Ltd takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time.  The purposes and reasons for processing your personal data are detailed below: -

To perform our contractual duties to you, administer your account, handle any future enquiry or requirement you may have and meet our statutory obligations.

• We collect your personal data in the performance of a contract or to provide a service and to ensure that invoices and service information can be sent out to your preferred address
• To provide third party contractors with your details, with your prior consent, in order to complete a contracted service or task.
• We collect and store your personal data as part of our legal obligation for business accounting and tax purposes
• We will occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non-intrusive and is processed on the grounds of legitimate interests

Your Rights

You have the right to access any personal information that Harjo Ltd processes about you and to request information about: -

• What personal data we hold about you
• The purposes of the processing
• The categories of personal data concerned
• The recipients to whom the personal data has/will be disclosed
• How long we intend to store your personal data for
• If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified. 

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use. 

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal InformationWe do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. 

Safeguarding Measures

Harjo Ltd takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction.

Consequences of Not Providing Your Data

You are not obligated to provide your personal information to Harjo Ltd, however, as this information is required for us to deliver and offer our services we will not be able to offer some/all our services without it. 

How Long We Keep Your Data

Harjo Ltd only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. 

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

Lodging A Complaint

Harjo Ltd only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority. 

Harjo Ltd

35 Star Lane Ind Est, Gt. Wakering, Essex. SS3 0PJ

01702 216644

storage@harjo.co.uk

Supervisory Authority

Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF

www.ico.org.uk

Document V 2.1  January 2023